Policies
Terms, disclaimers and customer policies
The conditions that apply to every order placed with Verolyn Labs, written to be read rather than skipped.
What “research use only” means, who may purchase, and the limits on how our materials may be used. Read this before ordering.
The contract between you and Verolyn Labs: ordering, pricing, acceptable use, liability and governing law.
Dispatch times, cold-chain handling, tracking, damaged shipments, and the circumstances in which we refund or replace.
What we collect, why we collect it, how long we keep it, and the rights you have over it.
Questions about any of this
Write to support@verolynlabs.com. For questions specifically about analytical data or a published certificate, research@verolynlabs.com reaches the team that handles testing.